EN

Privacy

  1. Corporate of Operadora de Hoteles Monforte SA de CV, GS Hoteles de México, with address at C. Francisco Pimentel 99, San Rafael, Cuauhtémoc, 06470 Mexico City, CDMX, is responsible for collecting your personal data, their use, and protection.
  2. You can contact us through our Personal Data Protection office located at: Calle Claveria no 115. Int3 Colonia: Claveria, Mexico City, Azcapotzalco Delegation, Postal Code 02080, Mexico.
  3. Email: reservasmex@gshoteles.com.mx
  4. Phone: 5545933304 CORPORATE CDMX / 01 800 42 05 299 (24 HOURS)
  5. Your personal data will be used solely for the following purposes:
    1. Process your reservation through the website www.gshoteles.com.mx.
    2. Inform about hirings, changes, or cancellations of services.
    3. Make payments.
    4. Request a tax receipt.
    5. Request information about the services.
    6. Evaluate service quality by contacting the Customer Service area.
    7. Inform about interesting offers through printed advertising or electronic media for online marketing and telemarketing purposes regarding our services.
    8. Conduct market and consumption studies to offer more suitable personalized services to meet your needs.
    9. Collect information from Debit or Credit Card used for payment.
    10. Evaluate service quality by sharing your comments or suggestions about our service.
  6. For the purposes indicated in this privacy notice, we may collect your personal data in various ways:
    1. When you visit our website or use our online services.
    2. When you request a quote and/or generally when information is obtained through other sources permitted by law.
  7. When you visit the Profitroom Suite website for the first time, the user is notified about the use of cookies. By clicking ACCEPT, the user agrees to the use of cookies on the website. The user can change cookie settings at any time. here
  8. Cookie settings will change after the session is restarted or updated on the website.
  9. Installation of "cookies necessary for the basic functionality of the website" is necessary for the proper operation of j, particularly for authorization.
  10. Cookies necessary for the operation of the site can be changed by changing the browser settings, but it should be noted that changing the settings may cause the website to malfunction.
  11. More information about cookies is available in the "Help" section of the user's browser menu.
  12. Regarding the functionality of each cookie file, they can be divided into:
    1. analysis files that help improve the user experience of the website by understanding how users use and convert on it,
    2. marketing files used to personalize advertising content, proper targeting, and analyzing the performance of marketing channels and sales channels,
    3. necessary files, i.e., essential for the basic functionality of the Service.
  13. The cookies we use allow us to develop our website.
  14. The provider of the Online Reservation System may place some cookie files only to:
    1. improve and support the booking process,
    2. analyze and collect statistical data about the use of the website and the Online Reservation System, to improve them,
    3. The Online Reservation System provider will report on the cookies installed in the user interface of this system.
  15. GS Hoteles will not obtain Sensitive Personal Data from anyone; if any personal data of these characteristics is requested, the authorization of the owner to process such data will be considered.
  16. (Sensitive data are those that can reveal aspects such as racial or ethnic origin, present health status, genetic information, religious, philosophical, and moral beliefs, union affiliation, political opinions, sexual preference).
  17. You can limit the use or disclosure of your personal data, and also stop receiving advertising mail from GS Hoteles by sending an email to the following address: reservasmex@gshoteles.com.mx, which will be notified indicating that from that date you will no longer receive advertising information from GS Hoteles.
  18. You can exercise your right of Access, Rectification, Cancellation, and Opposition (ARCO) of the personal data we have and the details of their treatment at any time.
  19. At any time, you may revoke the consent you have given us for the processing of your personal data so that we stop using them, and for this, it is necessary to:
    1. Contact our Personal Data Protection office by email or telephone, where they will indicate the steps to follow for such cancellation.
    2. Your request must be accompanied by official identification to prove ownership of the personal data.
    3. The assigned personnel to handle your request will indicate the response time and the means by which it will be made available to you.
  20. Your personal data may be transferred and processed within and outside the country by persons other than this company for the purpose of making your reservation, billing, and/or sending promotions.
  21. GS Hoteles reserves the right at all times to modify this privacy notice, which can be consulted: a) Directly at the Personal Data Protection Office. b) In notices found on our website: www.gshoteles.com.mx