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Privacy

  1. Corporate of Operadora de Hoteles Monforte SA de CV, GS Hoteles de México, with address at Calle Claveria no 115. Int3 Colonia: Claveria, Mexico City, Azcapotzalco Delegation, C.P. 02080, México, is responsible for collecting your personal data, the use that is given to them and their protection.
  2. You can contact us through our Personal Data Protection office with address at: Calle Claveria no 115. Int3 Colonia: Claveria, Mexico City, Delegación Azcapotzalco, C.P. 02080, Mexico.
  3. Email: reservasmex@gshoteles.com.mx
  4. Phone: 5545933304 CORPORATIVE CDMX / 01 800 42 05 299 ( 24 HOURS)
  5. Your personal data will be used solely and exclusively for the following purposes:
    1. Process your reservation through the website www.gshoteles.com.mx.
    2. Report on contracting, changes or cancellation of services.
    3. Make payments.
    4. Request tax receipt.
    5. Request information about services.
    6. Evaluate the quality of the service by contacting the Customer Service area.
    7. Inform you of interesting offers through print advertising or electronic media for the purposes of online marketing and telemarketing about our services.
    8. Carry out market and consumption studies, managing to offer personalized services that are more appropriate to meet your needs.
    9. Collect information from the Debit Card or Credit Card that was used to pay for the service.
    10. Evaluate the quality of the service by sharing your comments or suggestions about our service.
  6. For the purposes indicated in this privacy notice, we can collect your personal data in different ways:
    1. When you visit our website or use our online services.
    2. When you request a quote and/or in general when the information is obtained through other sources that are permitted by law.
  7. When visiting the Profitroom Suite website for the first time, the user is notified about the use of cookies. By clicking ACCEPT, the user accepts the use of cookies on the website. The user can change the cookie settings at any time.here
  8. Cookie settings are changed after the session is restarted or refreshed on the website.
  9. The installation of "cookies necessary for the basic functionality of the website" is necessary for the proper functioning of j, in particular for authorization.
  10. The cookies necessary for the operation of the site can be changed by changing the browser settings, but it should be noted that changing the settings may cause the website to malfunction.
  11. More information about cookies is available in the "Help" section of the user's browser menu.
  12. Regarding the functionality of each cookie file, they can be divided into:
    1. analytics files that help improve the website user experience by understanding how users use and convert on the website,
    2. marketing files used to personalize advertising content, proper targeting and analyzing the performance of marketing channels and sales channels,
    3. necessary files, that is, essential for the basic functionality of the Service.
  13. The cookies we use allow us to develop our website.
  14. The provider of the Online Reservation System may place some cookie files only for:
    1. improve and support the booking process,
    2. analyze and collect statistical data on the use of the website and the Online Reservation System, in order to improve them,
    3. The provider of the Online Reservation System will inform about the cookies installed in the user interface of this system.
  15. GS Hotels will not obtain Sensitive Personal Data from any person, if any personal data of these characteristics is requested, the authorization of the owner to process said data will be considered.
  16. (Sensitive data is considered to be those that can reveal aspects such as racial or ethnic origin, current state of health, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference).
  17. You can limit the use or disclosure of your personal data, as well as stop receiving advertising postal mail from GS Hoteles by sending an email to the following email address: reservasmex@gshoteles.com.mx, which will notify you indicating that as of that date you will stop to receive advertising information from GS Hotels.
  18. You can exercise your right of Access, Rectification, Cancellation and Opposition (ARCO) of the personal data that we possess and the details of the treatment thereof.
  19. At any time you may revoke the consent you have given us for the processing of your personal data so that we stop using them and for this it is necessary:
    1. Get in touch with our Personal Data Protection office by email or by phone, where they will indicate the steps to follow for said cancellation.
    2. Your request must be accompanied by the official identification in order to prove that you are the owner of the personal data.
    3. The personnel assigned to attend to your request will indicate the response time and the means by which it will be made available to you.
  20. You are informed that your personal data may be transferred and processed inside and outside the country, by people other than this company in order to make your reservation, billing and/or sending promotional items.
  21. GS Hoteles reserves the right to modify this privacy notice at all times, which may be consulted: a) Directly at the Data Protection Office. b) In the notices found on our website: www.gshoteles.com.mx